KPI Advisory

Turn your business strategy into daily action

You have built a business. You know where you want to take it. But somewhere between the boardroom and the shop floor, the strategy gets lost — targets slip, accountability blurs, and you find yourself managing people’s problems instead of growing the business.

Baker Tilly has partnered with sandmerit, Southeast Asia’s leading KPI system provider, to bring you a KPI advisory offering that goes beyond spreadsheets and generic templates. We combine Baker Tilly’s audit, governance, and financial advisory expertise with sandmerit’s proven KPI methodology and software, so your key metrics are not just tracked but genuinely drive performance.

We have worked through this with organisations at every stage — from teams rebuilding a KPI framework from scratch to those trying to understand why an existing one never stuck. The pattern is consistent: misaligned execution, low ownership, and limited insight into what is actually driving performance.

Our approach — Discover, Design, Drive and Performance System management Automation — is built around fixing that pattern, not just producing another scorecard.

Process

Discover, Design, Drive & Performance Management System Automation

Four stages that take you from understanding where strategy is breaking down, to a governed performance management system that sustains itself.

1
Discover
- Understand strategy, pain points, and the current KPI framework.
- Strategic interviews, existing scorecard review, business mapping.
2
Design
- Develop KPI architecture, cascading logic, and success measures.
- Ensure role-level alignment; KPI library creation.
3
Drive
- Facilitate leadership and team workshops to validate and co-own KPIs.
- Co-creation labs, calibration sessions, performance measure alignment.
4
Performance Management System Automation
- Finalise KPI dictionary, weighting, and implementation roadmap.
- Toolkits, templates, and a governance model to sustain the process.

The problem we solve

Most SME owners do not lack ambition. They lack a system that connects strategy to execution. Common signs include:

Revenue targets that exist on paper but aren’t reflected in day-to-day work
Managers unsure how to evaluate their teams fairly and consistently
High performers who feel undervalued, and underperformers who go unaddressed
Growth plans that stall because nobody owns the numbers

Who this is for

This offering is built for SME business owners and CEOs who:

Are scaling and need performance systems that scale with them
Feel their team isn’t consistently accountable to strategic goals
Have tried software or training before, without lasting results
Want a partner who understands both governance and people’s performance

Get started

A KPI system is only as good as the strategy behind it. Let’s start with a conversation about where your business is today and where you want it to go.

Book a consultation